Business Process Outsourcing

40pc of tasks in Africa’s tech outsourcing sector, including BPO (Business Process Outsourcing) and ITES (IT-Enabled Services), could be automated by 2030, AI
International BusinessTechnology

40pc of tasks in Africa’s growing tech outsourcing sector may be affected by AI by 2030

40pc of tasks in Africa’s tech outsourcing sector, including Business Process Outsourcing (BPO) and IT-Enabled Services (ITES), could be automated by 2030, creating new pathways for workers to move into…

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