Ruto directs CEOs to urgently comply with e-Citizen platform or face dismissal

President William Ruto has instructed the Chief Executive Officers of over 30 government agencies to join the e-Citizen platform within one week or resign. During the first anniversary celebration of the e-Citizen Directorate at the Kenyatta International Convention Centre in Nairobi, the President also requested a list of organizations that continue to use alternative revenue collection methods.

It has been one year since President Ruto’s directive to onboard all government services to the e-Citizen platform. However, there has been concern over progress, as 32 agencies have reportedly ignored this mandate.
As a result, the President issued an ultimatum to these non-compliant agencies to immediately abide. Among those under scrutiny are Kenya Power, the Energy and Petroleum Regulatory Authority (EPRA), and the Kenya Ports Authority.

“These entities have yet to comply with my directive that their services, revenue payments must be on e-citizen so that treasury can follow on the revenues been collected by government. They have one week to comply. Otherwise, they know what to do, they can make use of the door, it’s as simple as that,” Ruto stated
The visibly frustrated head of state conveyed a message to organizations on the platform that are not fully utilizing it.

In the meantime, President Ruto praised the digitization of government services, noting that it has improved government revenue mobilization efforts, with 22,515 services now available on the platform.

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